Last updated: August 25, 2026
These Terms replace all earlier versions.
NO REAL MONEY GAMBLING. The Games and the Website do not offer real money gambling. No real money is needed to play.
NO PURCHASE NECESSARY. You do not have to buy anything to play or to win. A purchase does not improve your chance of winning.
WHO CAN PLAY. You must be 21 or older and in a Permitted Territory. You cannot play from an Excluded Territory. See Section 2 and the Customer Eligibility Requirements.
ARBITRATION AND CLASS ACTION WAIVER. Section 20 asks you to settle most disputes by individual arbitration. It also gives up the right to join a class or group claim. You can opt out within 30 days. Please read it.
Kirgo is run by Raining Games Inc., a company formed under the laws of California. Its registered address is 14511 Franklin Ave, Suite 200, Tustin, CA 92780.
These Terms of Use (the "Terms") are a binding agreement between you and Raining Games Inc. In these Terms, we refer to ourselves as "Kirgo," "we," "our," or "us." We call you "you" or " your."
These Terms cover your access to and use of Kirgo and any related apps (the "Website"). They cover your account, the Games, our promotions and VIP program, and any dealings with us (together, the "Services").
Please read these Terms before you sign up. By creating an account or using the Website, you agree to these Terms and to the linked policies. These include:
• The Customer Eligibility Requirements
• The Kirgo Sweepstakes Rules
• The Kirgo Game Rules
• The Responsible Gameplay Policy
• The Privacy Policy
If you continue to use the Website after we update these Terms, you accept the update. If you disagree with any part of this Agreement, do not use the Website.
Account: Your registered user account on the Website.
Content: Everything on the Website. This includes text, images, video, sound, software, game code, the in-game currencies, and the look and feel of the Games. We own or license all Content.
Excluded Territory: A place where you may not use the Services. This includes Connecticut, Idaho, Indiana, Kentucky, Maine, Maryland, Michigan, Montana, Nebraska, Nevada, New Jersey, New York, North Dakota, Pennsylvania, Rhode Island, Vermont, Washington, and West Virginia. See the Customer Eligibility Requirements for the current list.
Fraudulent Conduct: Any of the conduct listed in Section 11.
Game(s): Any game we offer on the Website.
Gold Coins: The in-game currency you use to play for fun. Gold Coins have no cash value. You cannot redeem them for prizes.
Payment Method: A card, wallet, bank transfer, or other method you use to buy Gold Coins.
Payment Service Provider: Any affiliate or third party we appoint to handle payments for us.
Permitted Territory: A place where the Services are allowed, as set out in the Customer Eligibility Requirements.
Prize: An item or value you can redeem with Sweeps Coins, under the Kirgo Sweepstakes Rules.
Promotion(s): Offers or activities we run from time to time.
Registered Customer: A user who has created an Account, active or not.
Sweeps Coins: The sweepstakes currency defined in the Kirgo Sweepstakes Rules. You can redeem Sweeps Coins for Prizes if you meet the rules.
Third Party Website: A website we do not control.
User: Anyone who uses the Website or the Services.
Who can take part
To use the Services, you confirm that:
• You are 21 or older, or the legal age of majority in your state, whichever is higher.
• You live in and are physically in a Permitted Territory.
• You play in your own name, for your own fun, and not for anyone else.
• All the details you give us are true, complete, and current. You will tell us if they change.
• The money you use to buy Gold Coins is legal and not from any crime.
• You will not cheat, collude, or use bots or other automated tools.
• You will only use a Payment Method that is yours.
It is your responsibility to ensure your use of the Website complies with the laws where you are. We do not give legal advice.
Where you cannot play
You may not use the Website from an Excluded Territory. You may not hide or falsify your location. Do not use a VPN, proxy, or similar tool to circumvent this rule. Do not provide false information about your location.
Violating this rule is a breach of these Terms. It may result in account suspension or closure. It may also violate the law.
Who cannot take part
You are not eligible to play if you work for Kirgo, Raining Games Inc., or any of their affiliates, agencies, or partners involved in creating, managing, or promoting the Games. This includes your immediate family (spouse, parents, siblings, children) and anyone who lives with you for at least three months each year.
Your choice
Using the Services is your choice and comes with risks. We are not responsible for any losses you may experience while playing.
We give you a personal, limited, non-exclusive, non-transferable, revocable license to use the Website, the Games, Gold Coins, and Sweeps Coins for your own private entertainment. That is the only use allowed.
The Website is licensed to you, not sold. These Terms give you no ownership of the Website, the Content, or any coins. We own all of it.
You agree that you will not:
• Sell, rent, transfer, or sublicense any part of the Website.
• Copy, change, or make works based on the Website.
• Reverse engineer or try to find the source code, unless the law allows it.
• Scrape, harvest, or build databases from the Website.
• Use the Website in any way that harms us, other users, or the law.
• Remove any copyright or trademark notice.
If you exceed these limits, your license may be revoked at once.
One account
You may hold only one Account. If you open or try to open more than one, we may suspend or close all of them. Let us know immediately if you notice you have more than one Account.
Your details
The name on your Account must match your legal name and the name on your ID. It must also match the name on your Payment Method. Keep your details up to date. Email support@kirgo.us to update them. A change may require you to verify your identity again.
If you give false or misleading details about your identity or address, we may close your Account.
Keeping your account safe
Pick a password when you register. Keep your login and Payment Method private. Do not share your Account or let anyone else use it.
You are responsible for everything on your account, including all purchases, whether you approved them or not. Please contact us right away if you think your account is used without your permission. We are not responsible for losses from sharing your login.
No transfers
You cannot transfer Gold Coins or Sweeps Coins between accounts, or to or from other players. You cannot sell, trade, or buy accounts or coins. We own all coins.
Inactive accounts
If your Account stays inactive for 18 months, we may deactivate it. Sweeps Coins may expire under Section 6 before then.
Closing your account
You can close your Account at any time. Email support@kirgo.us. Redeem any eligible balance within seven days of your request, under the Kirgo Sweepstakes Rules. After that, your Account will be closed, and any remaining balance will be forfeited.
If you close your Account for responsible gaming reasons, please say so in your request.
See Section 8 and the Responsible Gameplay Policy.
Our right to refuse
We may refuse to open or close an Account at our discretion.
Game rules
Games may have their own rules on the Website. It is your job to read them before you play.
The Kirgo Game Rules and Kirgo Sweepstakes Rules form part of these Terms.
Void games
We may declare play in a Game void, in whole or in part, if we find an error, misprint, technical fault, fraud, or other issue that spoils the play.
System faults
If a Game starts but fails because of a system fault, that play is void. We will use reasonable methods to return the coins you played to your Account. We may adjust balances to fix a mistake.
Final result
If the result on your device differs from the server's, the server's result prevails.
Our decisions
Our decisions on how we run the Games are final.
Buying Gold Coins
You buy Gold Coins to play for fun. The name on your Payment Method must match the name on your Account. If the names do not match, we may suspend your Account until we can verify you.
We start to take payment when you click to pay. Gold Coins are usually added to your Account straight away. We may show a fee at checkout.
All Gold Coin purchases are final. Gold Coins have no cash value. We do not give refunds. Any currency exchange fees are your responsibility.
Not every Gold Coin package includes Sweeps Coins. Read the package terms before you buy.
We may store your Payment Method details to handle future purchases, in line with payment rules. We may appoint a Payment Service Provider to act on our behalf. We may ask for documents to prove you own a Payment Method.
Sweeps Coins
You do not have to buy anything to get Sweeps Coins. You can get free Sweeps Coins under the Kirgo Sweepstakes Rules.
Sweeps Coins are valid for 60 days from the date you last logged in. After that, they expire. We will email you before they expire. Sweeps Coins are also forfeited if your Account closes for any reason.
You can redeem Sweeps Coins for Prizes if you meet the Kirgo Sweepstakes Rules. Except in Restricted Jurisdictions and Excluded Territories, you can redeem up to 9,900 Sweeps Coins in any 48 hours. Redemptions at or above that level are subject to an internal review. If this Section and the Kirgo Sweepstakes Rules disagree, the Sweepstakes Rules win.
Chargebacks
If you charge back or reverse a purchase, we may suspend your Account. The amount becomes a debt you owe us. You must pay it by another method. See Section 11.
Mistaken credits
If we add coins or a Prize to your Account by mistake, they stay ours. We will take them back at the first chance.
Promotions may have their own rules. Those rules apply in addition to these Terms. If they disagree, the promotion rules win for that promotion.
We may change or withdraw a promotion at any time, without notice. Some offers are for you alone ("Exclusive Offers"). Do not share the details with anyone for an improper purpose, such as fraud.
If we think you are abusing a promotion, for your gain or someone else's, we may withhold, cancel, or take back any bonus, advantage, or Prize.
If you take part in our VIP program, any VIP benefits are a bonus, not a right. We may change, pause, or remove VIP benefits at any time.
We support responsible play. You can set limits, take a break, or self-exclude at any time. See the Responsible Gameplay Policy for the full options.
We will use reasonable efforts to apply these tools. We are not liable if you circumvent them or if we are unable to apply them for reasons beyond our control.
We may run identity, age, location, credit, and other checks. We may use third parties to do this. You must turn on location services to use the Services.
We may ask you for documents at any time. These may include:
• Government photo ID, such as a passport or driver's license.
• Proof of address, such as a utility bill.
• Proof that you own your Payment Method.
• Proof of your source of funds.
We may limit or restrict your Account until a check is completed. If you do not send the documents within 30 days of our first request, we may refuse to redeem the Prize, or suspend or close your Account. If documents appear to have been tampered with, we do not have to accept them.
You must not, directly or indirectly:
• Hack, phish, or attack any part of the Games or Website.
• Reverse engineer or change any part of the Games or Website.
• Introduce viruses, malware, or similar code.
• Cheat or collude with others.
• Use the Services to move money illegally, including money laundering.
• Use a VPN, proxy, or similar tool to hide your real location.
• Open more than one Account.
• Charge back or reverse a payment without our consent.
• Give false details about your identity, age, location, or residence.
• Share your Account or let a third party use it.
• Abuse any promotion, jackpot, or Game for an unfair gain.
• Post false, misleading, or abusive statements about us in public, including on social media.
You confirm your funds are legal. You will not use the Website for money transfers. We monitor transactions to prevent fraud and money laundering.
If we suspect fraud, money laundering, or other improper activity, we may immediately deactivate your access and suspend your Account. We are not required to issue refunds for any purchases. We may share your details with the authorities, banks, card companies, or payment providers. You agree to cooperate with any investigation.
In the event of suspected fraud or chargebacks, we may suspend your Account, reverse payouts, recover funds and losses, engage collection services, and report the matter. You agree to cover our costs and losses and to indemnify us for any chargeback or cancellation you make without our consent. You remain liable for any outstanding amounts, even if you did not approve the purchase.
If you suspect another player of fraud, please tell us at support@kirgo.us.
We may deactivate or suspend your Account at our discretion, at any time, without notice. We may do this where we believe that:
• You breached these Terms, or helped someone else breach them.
• You hold more than one Account.
• The name on your Account does not match the name on your Payment Method.
• You harassed or abused our staff or other players.
• Your Account is inactive.
• You gave false or misleading details when you registered.
• We cannot verify your identity.
• You used a VPN or proxy, or played through or for a third party.
• You are under 21.
• You are in a place where play is illegal.
• You let someone else use your Account.
• You played in a coordinated way with other players.
• We received a chargeback or dispute on your Payment Method.
• You failed our checks, or you colluded, cheated, laundered money, or committed fraud.
• You used a system or bot to gain an unfair advantage.
• We are under a legal duty, or need to protect us, you, or others.
If we act under this Section, you are liable for any loss or cost we incur, and you will indemnify us. We may withhold or recover any balance linked to the conduct above. We may pass your details to the right authorities.
We or our licensors own all software, graphics, Content on the Website, and the look and feel of the Games. Copyright and trademark laws protect them.
Your use of the Website does not confer any ownership or intellectual property rights in the Content, Games, or Website.
You may use the Website only for your own private entertainment, under these Terms. Do not copy, change, or reproduce the Content. Do not remove any copyright or trademark notice.
All trademarks and logos are the property of their owners.
Anything you post on our pages must be your own and lawful. You grant us a worldwide, royalty-free, perpetual license to use anything you post or upload to our sites or social pages, in any way we see fit.
The Website may link to or use content from third parties. We do not control or are responsible for that content. We make no promises about its content, functionality, or accuracy.
Some Third-Party Websites may be fake. They may offer coins they are not authorized to offer, to trick you into giving personal details. We are not responsible for what you do at the request of any Third-Party Website.
A link is not an endorsement. If you use a third-party site, its terms and privacy policy apply, not ours. If you have a problem with a third-party game or service, contact that provider.
If you post about us on social media, the site's terms apply. Do not post false or defamatory statements about us. We are not responsible for what you or others post there.
As is
The Website is provided "as is." To the fullest extent permitted by law, we make no warranty regarding its quality, fitness, completeness, or accuracy.
Faults and viruses
We are not liable for downtime, server issues, lag, or other technical or external disturbances affecting play. We take reasonable steps to keep the Website free of viruses, but we cannot guarantee it. Protect your own systems and back up your own data.
We accept no liability for any loss alleged to arise from the Website or its content, including delays, data loss, line failures, misuse, or errors.
If the Website malfunctions, play on it is void. Any Game part that exhibits incorrect behavior in game data or balances due to a bug or misconfiguration will be canceled and removed. We may adjust balances to correct the mistake.
Change
We may add, change, remove, or suspend any part of the Website at our discretion, with immediate effect and without notice. We may suspend all or part of the Website for any reason. We will restore it as soon as reasonably possible. We are not liable for any loss caused by any change or interruption, and you will have no claim against us for it.
If the law changes where you play, we may immediately suspend access to that area. In that case, Sweeps Coins may be voided without compensation.
We respect your privacy and adhere to our Privacy Policy. The Privacy Policy is part of these Terms. You must accept it to register.
We may share your details with third parties who do work for us so that we can run the Services. By using the Website, you agree to this sharing.
Indemnity
You agree to indemnify and hold harmless us, our group companies, and our directors, officers, staff, agents, and partners against any claim, loss, cost, or expense (including legal fees) that arises from:
• Your use of the Website.
• Any payment into your Account.
• Your play in the Games.
• Your choice to opt out, self-exclude, pause, or close your Account.
• Any Prize redemption or request.
• Any breach of these Terms by you.
Limit on liability
To the fullest extent permitted by law, our group companies and we are not liable to you for any indirect, incidental, consequential, special, or punitive loss. This includes lost profits, lost data, lost goodwill, and lost opportunities; however, such losses arise from your use of the Services.
To the fullest extent permitted by law, our total liability to you will not exceed the amount you paid us in the 30 days before your claim. If you paid us nothing during those 30 days, your only remedy is to stop using the Website and close your Account.
We are not liable for your attempts to use the Website in ways we did not intend. We do not have to provide backup systems.
What we do not exclude
Nothing here excludes our liability for fraud, or for death or personal injury caused by our negligence.
If any part of this Section is not allowed where you live, it will not apply to you, but only to that extent.
If you need help or want to make a complaint, email us at support@kirgo.us.
To protect your privacy, use the email address on your Account. If you use another address, our reply may be delayed.
Please include:
• Your username.
• Your first and last name, as on your Account.
• A clear description of the issue.
• Any dates and times that matter.
We will look into complaints as soon as we can. We aim to reply within five days. Some cases may take up to ten days. If so, we will let you know within 3 days.
Please read this Section carefully. It asks you to settle most disputes by individual arbitration. It gives up your right to a jury and to class or group claims. You can opt out within 30 days.
The Federal Arbitration Act governs this Section.
First, talk to us
Before you file a claim, try to resolve it with us. Email support@kirgo.us with a clear description of the dispute. If you provided an email address during registration, we will use it to attempt an informal resolution. If the dispute is not resolved within 30 days of your first email, either of us may initiate arbitration.
We both agree to arbitrate
You and Raining Games Inc. agree to settle any past, present, or future dispute between us through final and binding arbitration. This includes disputes regarding your purchases, your use of the Services, and these Terms, including their validity and scope. The arbitrator decides questions regarding the scope and validity of this Section.
You and we do not have to arbitrate a claim involving the misuse of copyrights, trademarks, trade secrets, or patents. Either of us may seek a court order for that. Either of us may also bring a claim in small claims court if it qualifies.
How arbitration works
A recognized provider, such as the American Arbitration Association (AAA), will run the arbitration under its Consumer Arbitration Rules. The rules are at adr.org.
One arbitrator will decide the case. The arbitrator must be a practicing attorney or a retired judge with experience in complex business disputes.
The provider's rules govern the fees.
Unless the rules require otherwise, the arbitration will be held in California, or by phone or video at your choice.
The arbitrator can grant the same individual remedies a court could. Any relief is for you alone.
If the provider cannot serve, we will agree on another, or a court will appoint one.
If the arbitrator finds your claim was frivolous or brought in bad faith, the arbitrator may make you pay the fees.
Individual basis only
Arbitration will proceed on your behalf alone. You may not bring a claim as a class, group, collective, mass, or representative action, or as a private attorney general. You and we each give up the right to a jury trial.
If 20 or more similar claims are filed together, by or with the help of the same or coordinated law firms, the provider may batch them for efficient handling under its mass arbitration rules. This does not require every case to be decided the same way.
Opt out
You can opt out of this arbitration agreement. Email support@kirgo.us with the subject line "ARBITRATION OPT OUT" within 30 days of your first acceptance of these Terms. Include your first and last name and a statement opting out. If you opt out, you can still use the Website, but neither of us can compel the other to arbitrate. Requests submitted after 30 days do not count.
This arbitration agreement is separate. If any other part of these Terms is found invalid, this Section remains valid. If the class waiver above is found invalid, this entire arbitration Section may be treated as void, at either party's option.
We respect intellectual property. If you believe your work was used on the Website in a way that infringes your copyright, send our agent a notice with:
• Your physical or electronic signature.
• A description of the work you say was infringed.
• A link to where the material is on the Website.
• Your address, phone number, and email.
• A statement that you believe in good faith the use is not authorized.
• A statement, under penalty of perjury, that your notice is accurate and that you are the owner or are authorized to act for the owner.
• Consider fair use before you file. A false notice can make you liable for costs and fees.
Send notices to:
Mail: 14511 Franklin Ave, Suite 200, Tustin, CA 92780
Email: legal@kirgo.us
Changes to these Terms
We may update these Terms from time to time. You'll see the latest updates marked with the 'Last updated' date. For big changes, we'll notify you, and you may need to accept the new terms before continuing. If you disagree, please stop using the website. We encourage you to check these Terms regularly.
Whole agreement
These Terms, together with the linked policies, constitute the entire agreement between you and us. They supersede all prior agreements, except in cases of fraud. If these Terms and a linked policy disagree, these Terms win.
Assignment
These Terms are personal to you. You cannot transfer them. We may transfer our rights and duties to a third party without notice to you.
Business transfers
If we merge, are acquired, or sell our assets, your Account and data may be transferred to the buyer. We will tell you by email or on the Website.
Force majeure
We are not liable for any failure or delay caused by events outside our reasonable control.
No agency
Nothing in these Terms creates an agency, partnership, or joint venture between you and us.
Severability
If any part of these Terms is found invalid, that part is removed. The rest stays in force.
Recording
We may record correspondence, calls, and chats between you and us. You consent to this.
Governing law
These Terms are governed by the laws of California, without regard to conflict of law rules.
Subject to the Arbitration Agreement in Section 20, any dispute not sent to arbitration will go to the state or federal courts in California, and you and we consent to the jurisdiction of those courts.
Questions
If you need any part of these Terms explained, email support@kirgo.us.